Your Adventure Awaits

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Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us. This includes:

• Personal identification information (name, email, phone number)
• Travel preferences and requirements
• Payment information (processed securely through third-party providers)
• Communication records and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our travel planning services
• Process reservations and payments
• Communicate with you about your travel plans
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Travel service providers (hotels, airlines, tour operators)
• Payment processors and financial institutions
• Legal authorities when required by law
• Service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us

For questions about this Privacy Policy, contact us at [email protected] or +1 (212) 555-0147.

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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By using Quest Travel Pros services, you agree to these terms and conditions. If you do not agree, please do not use our services.

2. Services Description

Quest Travel Pros provides travel planning, booking, and consultation services. We act as intermediaries between clients and travel service providers.

3. Booking and Payment Terms

• All bookings require a deposit as specified in your travel proposal
• Final payment is due 45 days before departure
• Prices are subject to change until full payment is received
• Additional fees may apply for changes or cancellations

4. Cancellation Policy

• Cancellations more than 90 days before departure: 10% penalty
• Cancellations 60-89 days before departure: 25% penalty
• Cancellations 30-59 days before departure: 50% penalty
• Cancellations less than 30 days before departure: 100% penalty

5. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance. Quest Travel Pros is not responsible for losses due to trip cancellation, interruption, or other covered events.

6. Limitation of Liability

Quest Travel Pros' liability is limited to the amount paid for our services. We are not responsible for actions of third-party service providers.

7. Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.

8. Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 555-0147.

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Cookie Policy

Last updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

These cookies track visitors across websites to display relevant and engaging advertisements.

Preference Cookies

These cookies remember your preferences and settings to provide a personalized experience.

3. Managing Cookies

You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies. These are governed by the respective third parties' privacy policies.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated revision date.

7. Contact Us

For questions about our Cookie Policy, contact us at [email protected] or +1 (212) 555-0147.

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GDPR Rights & Compliance

Last updated: December 2024

1. Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access

You can request access to your personal data and receive information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request limitation of processing of your personal data in specific situations.

Right to Data Portability

You can request transfer of your data to another service provider in a structured, machine-readable format.

Right to Object

You can object to processing of your personal data for direct marketing or other purposes.

2. Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Contract performance for travel services
• Legitimate interests for business operations
• Legal obligations for regulatory compliance

3. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

4. International Transfers

When we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place to protect your personal data.

5. Exercising Your Rights

To exercise any of your GDPR rights, contact our Data Protection Officer at:

• Email: [email protected]
• Phone: +1 (212) 555-0147
• Mail: Quest Travel Pros LLC, 425 Park Avenue, Suite 1250, New York, NY 10022

6. Complaints

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

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DMCA Policy

Last updated: December 2024

1. Overview

Quest Travel Pros respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). This policy outlines our procedures for addressing copyright infringement claims.

2. Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy made under penalty of perjury

3. Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Quest Travel Pros LLC
425 Park Avenue, Suite 1250
New York, NY 10022
Email: [email protected]
Phone: +1 (212) 555-0147

4. Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

5. Repeat Infringers

We may terminate accounts of users who are repeat copyright infringers in accordance with our terms of service.

6. Good Faith

Please ensure that your DMCA notice is accurate and made in good faith. False claims may result in legal liability for damages.

7. Response Time

We will respond to valid DMCA notices promptly and take appropriate action, including removal of infringing content when necessary.